Mailer targeting seniors in town is not from the Senior Center or a gov’t agency

by beth on September 12, 2018

suspicious mailer

(click to enlarge)

The Southborough Senior Center asked me to advise readers about another mailer being sent to seniors in town. This one comes in the form of a survey.

The “confidential” survey ironically asks seniors to pay a “Trust” when they send it in.

Director Pam Lefrancois writes:

Recently a senior brought in a mailing that they received numerous times in the past few month regarding a “Senior Survey” or “Social Security Expansion Survey”. The material has an official look to it and asks you to answer a number of questions and to return the survey to “The Seniors Trust” and requests a payment.

Please be aware that this material is not from the Southborough Senior Center and is not a government agency.

I found news stories on similar mailers over the past year from the same organization. The surveys come with a warning about urgent action needed before congress cuts benefits and requests money. Some news stories I found included that they reached out to the organization but got no response.

Between the lines from reports I’ve read, I believe that the organization may be operating legally – but many are concerned its marketing practices are deceptive and unethical. 

The Seniors Trust has a legitimate looking website and social media. It claims to be a nonprofit based out of Washington, DC. But it gives up no contact information – just an online contact form.

Some digging turned up that while it’s doing business as The Seniors Trust, it is under the nonprofit The Citizen’s Assembly, Inc. 

A quick search on that organization pulls up more stories calling out other suspicious-potential scam mailings on similar topics. But it is a legal entity. You can find a 990 form here.

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