Isolated power outages: NGrid still “Assessing Conditions”

by beth on August 5, 2020

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Above: Southborough has 6 power outages this morning. That’s out of 1,866 isolated outages National Grid is dealing with in Massachusetts alone. (image cropped from website)

According to National Grid, over 400 Southborough “customers” are without power this morning. That’s almost 10% of the town. (The utility lists that there are over 4,300 customers in Southborough.)

The outages are due to 6 separate incidents that occurred during last night’s wind storm.

There are 1,860 other outages across the entire state, impacting over 109,000 customers. So, we shouldn’t expect a speedy return to power. At this point, all of the outages in town are still listed in the “Assessing Conditions” mode with restoration TBD.

National Grid’s website updated at 11:00 pm last night:

Tropical Storm Isaias has made its way into the region and has had a significant impact, resulting in widespread outages across our service territory and many parts of the Northeast. Winds have finally begun to subside in the region. We have almost 2,500 personnel deployed across New England who have been activated as part of our emergency response operations, inclusive of overhead line crews, forestry, contractors, underground, wires down, and substation workers, who are prioritizing 9-1-1 and wires down calls as we continue damage assessment. Please keep away from downed power lines and immediately report them at 1-800-465-1212.

A general reminder on the outage map notes: 

A Reminder on Estimated Restoration Times

  • Immediately after a storm, restoration times on National Grid’s Outage Central site may be listed as “assessing conditions.” That’s because safety hazards, such as trees, tree limbs, and downed wires must be cleared away so that infrastructure damage can be assessed and restoration plans can be executed. This video describes our restoration process.
  • It’s normal for outage numbers and ETRs to fluctuate. The numbers can go up and down as an ongoing storm causes new outages and/or as we de-energize lines to make conditions safe for repairs and restoration. Additionally, there could be new outages that occur that are separate from storm-related outages. 
  • Outage Central Reminder: Our Outage Central page shows the estimated time of restoration for entire communities and reflects the estimated time for the last customer in that community to have power restored. The most accurate way for customers to check on the power restoration estimate for their specific address is to log into our Report or Check an Outage page.

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