Library seeking feedback through new survey

Above: The Southborough Library’s new survey calls attention to all the resources available on-site (like diverse programs and materials) and online (like databases, e-books, and interlibrary loans)

The Southborough Library’s Board of Trustees is reaching out to the community again. They are looking for feedback on the services the library offers and the ones it doesn’t.

Survey questions cover the types of materials patrons are interested in borrowing, technology they enjoy, programs they appreciate, and other resources. It draws attention to the databases, equipment, and resources available. And it points out what other libraries offer that they don’t, to gauge interest in potential new offerings.

I did notice that it doesn’t specify some of the databases available that you may not know about. Which reminds me that I never found time to share news on some of their more recent free online offerings for patrons:

  • library-databasesreference USA – a business info and job/internship postings database
  • Freegal Music – a music database offering limited free downloads of songs
  • Mango languages – an online tool to learn foreign languages
  • NewsBank – online content of Massachusetts and national newspapers and magazines

All are available on the library website, and offer access to anyone with a Southborough Library card.

As for the survey, you can pick up a copy while you are at the library. Or you can take part online.

The deadline for participating is Thanksgiving. The board plans to post results on the Library’s website in December.

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