Library offering amnesty and seeking feedback (especially from residents who don’t use it) – deadline Wednesday

Above: The Southborough Library’s new survey calls attention to all the resources available on-site (like diverse programs and materials) and online (like databases, e-books, and interlibrary loans)

Earlier this month, I shared that the Southborough Library’s Board of Trustees is looking for feedback on the services the library offers and the ones it doesn’t. Trustees have asked me to remind the public that the deadline is Wednesday. They are especially reaching out to those of you who don’t make much (or any) use of the library.

And, for those of us who have been using it, they are offering and enticement to participate:

Library Late Fee Forgiveness Opportunity Ends Next Week

The Southborough Library Survey will close next Wednesday and with it will end the opportunity for patrons to have late fees waived in exchange for participating. The survey can be completed in a few minutes online at or via traditional paper copies at the library.

In order to better understand the needs of the entire community, the library is particularly interested in getting information from residents who rarely if ever use the library now so please participate and let your opinions be heard.

Survey questions cover the types of materials patrons are interested in borrowing, technology they enjoy, programs they appreciate, and other resources. It draws attention to the databases, equipment, and resources available. And it points out what other libraries offer that they don’t, to gauge interest in potential new offerings.

For those of you unfamiliar with the databases the library offers patrons, here’s a reminder of what a Southborough Library card can access via their website:

  • library-databasesreference USA – a business info and job/internship postings database
  • Freegal Music – a music database offering limited free downloads of songs
  • Mango languages – an online tool to learn foreign languages
  • NewsBank – online content of Massachusetts and national newspapers and magazines


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