Reader Jim said he called National Grid’s main number and used their phone system’s spell-by-name feature to reach Marcy Reed, president of National Grid in Massachusetts. “I left a polite message on her voice mail advising her of the unresponsiveness of National Grid as shown on this blog, and asked her to view the blog and get this dangerous situation resolved,” he wrote in a comment on Wednesday. Read the full article → from National Grid responds to question about clearing wires – UPDATED